production - despatch coordinator
£23,000 - £24,000
Our client is a leading promotional merchandise company close to King Cross and Camden.
Working within a busy in-house Production Department, in this combined position you will:
Coordinate and administrator the manufacture and delivery of our UK supplied, bespoke designed and pre-manufactured promotional products.
Provide a range of Despatch services and oversee the overall despatch workload.
The Production role which is about 66% of the role include;
Ensuring delivery dates are met at production and delivery stages.
Processing orders for UK sourced promotional merchandise products for a team of Sales Executives and Coordinators.
Liaising with colleagues and contractors at all stages of manufacture and delivery
Ensuring all design artworks are checked and sign-off by all parties.
Ensuring sales and delivery documents are signed and approved.
Ensuring the correct delivery addresses are provided to factories to avoid additional carriage costs and missing deadlines
Checking deliveries of client orders
Assisting in despatch of items
Checking prices, delivery addresses, dates and all information on order acknowledgements prior to approval.
Prioritising urgent orders
Ensuring all documents relating to each order are properly completed and recorded on to the company CRM system.
Providing updated information notes on to the bespoke database/CRM, to ensure Sales Executives and Sales Coordinators have up to date information detailing the exact stage of each order.
Providing holiday cover to the Production Coordinator dealing with far-east suppliers.
The Despatch role with is about 33% of the role include:
Ensuring deliveries are received, checked, processed and despatched on a daily basis.
Create delivery notes using a bespoke customer database
Preparing boxes for dispatch
Entering dispatch details on DHL system
Liaise with Sales people and sales coordinators on dispatch consignments
Liaising between production supervisors
Providing direction to the Production Administrator
Providing holiday cover for the Despatch Administrator
The skills needed include:
Good IT skills
Good telephone manner
Able to lift and carry boxes on a regular basis
Ideally you will experience of:
working in a busy sales environment,
working with UK merchandise manufacturers and suppliers,
working in despatch or warehouse environment
working with logistic, haulage and despatch contractors,
working in a customer focussed environment,
using a sales database or CRM system
Supervising the work of others
The hours are 9/6 Monday to Thursday and 9/5.30 on Fridays.
The office is located close to Kentish Town and Gospel Oak stations.
Job Reference: 19232