Bis Recruit

Perm 12


aftercare coordinator
£30,000 - £35,000

A highly successful global property development company are looking for an aftercare coordinator to join their team; this exciting role will be full time and covering a range of responsibilities, as well as property maintenance and management.


  • Logging and responding to communications from residents, concierge and contractors

  • Problem-solving and issue resolution over the phone

  • Ongoing work coordination for residents, concierge and subcontractors

  • Follow up calls, feedback and customer satisfaction on work completion

  • Manage and maintain the defect system

  • Coordinate apartment access when needed

  • Ensuring that any issues that arise are dealt with effectively and efficiently

This will be a busy aftercare coordinator role, working with an amazing company where no two days are the same. The successful candidate will be working in some of London's most prestigious and sought after developments. To be considered for this role, you must be able to demonstrate previous experience within a similar role.


  • Previous aftercare coordination or similar role experience is a must

  • Previous customer service experience

  • Excellent MS Office skills

  • Good written and verbal communication

  • Fantastic time management and multi-tasking skills

  • Privacy conscientious


Central London- Within this role, you will be split between the office and the new development.


£30,000 - £35,000 pa- dependant on experience, with extensive benefits included

Working hours will be 8:30 am - 5:30 pm with some flexibility when required

(Whilst we’d love to get back to candidates individually on the status of their application, please note we are only able to respond to successful candidates due to the huge number of applications we receive for each role).

Job Number: 19774