Bis Recruit

Perm 15


Assistant manager in customer service

A leading seller of tickets for London attractions is looking for a full-time Assistant Manager to support the Manager of their busy Customer Service Centre in central London.

With some weekend work, you must be happy working on your feet for much of the day, be a quick worker who enjoys routine work and have basic IT knowledge as you will be required to use their specialist software.

If you speak another language in addition to English, this is an added bonus. Main duties will include:

  • Supplying tickets to customers from all around the world

  • Queue control

  • Resolving any customer disputes

  • Filing vouchers daily

  • Assisting customers with using the company app

  • Managing stock control, office supplies and taking deliveries

  • Assist the Centre Manager with a variety of duties

  • Covering for the manager when she is on holiday or out of the office

  • Opening and locking up the centre

If you have previous customer service experience, don’t mind working some weekends and are happy to step up and take control when the Manager is away, don’t delay, apply today!

***Whilst we’d love to get back to all candidates, unfortunately due to the large number of applications we receive for every role, we are only able to get back to successful candidates on the status of their application***
Job Number: 19290CR